Description
Want to be awakened with the first ray of sunlight in the morning or adjust the percentage of curtain opening to avoid the light ruining you furniture? DUALR3/DUALR3 Lite can help you easily realise it, just connect it with your motorised curtain to enjoy your smart life!
DUALR3/DUALR3 Lite can operate as a smart control module for a 100-240V AC motor, like the tubular motor for bi-directional motorized curtains, blinds, roller shutters, awnings, etc.
DUALR3/DUALR3 Lite is applicable to four wires (GND, neutral, Forward, and Reverse) AC motors, like tubular motors.
The motor connected to DUALR3 needs a travel limited function, otherwise, it cannot be calibrated.
DUALR3/DUALR3 Lite works with other SONOFF products like L2. Just tell Siri and it will automatically close the curtain for you to create a romantic atmosphere.
Note: Siri voice control is a shortcut of Siri in eWelink, DUALR3/DUALR3 Lite does not support Home kit temporarily.
DUALR3 has a special working mode called meter mode. In this mode, the electrical appliance loads of DUALR3 will always remain on, the relay state will not be changed by APP or external switches, Only focusing on power monitoring and metering!
Specifications
| Brand | |
|---|---|
| Product Type |
Dual Relay Two Way Power Metering Smart Switch |
| Power Supply |
Power Supply |
| Resistive Load |
3300W/15A/Total, 2200W/10A/Gang |
| Motor Load |
10-240W/1A |
| Max Power |
3300W(total) / 2200W(1 gang) |
| Product Dimensions |
54*49*24mm |
| Color |
White |
| Frequency |
802.11 b/g/n |
| Security Mechanism |
WPA-PSK/WPA2-PSK |
| Humidity |
5%-95%RH, Non-condensing |
| Enclosure Material |
Fire-retardant PC V0 |
| Operating Temperature |
-10ºC-40ºC |
| Switch Channel |
Dual |
| Certified Compliance |
TUV, CE, FCC |
| Works With | |
| Product |
DUALR3, DUALR3 Lite |
Refund Policy
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ecorobotics@ecoprojects.com.na.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ecorobotics@ecoprojects.com.na and send your item to: Ecoprojects CC, Maxwell Street, Nr 1 Maxwell Park, 10023 Windhoek, Namibia.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Ecoprojects CC, Maxwell Street, Nr 1 Maxwell Park, 10023, Windhoek, Namibia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping a high-cost item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.