Description
MINI R3 is a small body with powerful functions, the maximum load current can be up to 16A that making it a powerful solution to smarten your appliances. MINI R3 is compatible with Alexa, Google Assistant, Siri shortcut, and Alice. Just say your needs out, the smart device can do what you want to do. With the sync status on eWeLink App, your worry about leaving the appliances on at home is no longer a concern. Just pull out your phone and tap on it.
S-MATE is battery-powered, so it does not require a neutral wire in the mounting box. S-MATE is fit for almost any switch type, change your existing switch into a smart one. S-MATE can connect the ordinary 1/2/3-button wall switch which acts as a remote controller. After pairing with MINI R3, MINI R3 can be controlled locally by S-MATE through "eWeLink-Remote" signal, and trigger other smart devices in the smart scene. "eWeLink Remote" working distance is Up to 50M in open space.
MINI R3 and S-MATE have been tested for safety and comply with the requirement of international regulations, as TÜV certified and FCC&CE certification ensures high trust, quality, and safety.
Refund Policy
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ecorobotics@ecoprojects.com.na.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ecorobotics@ecoprojects.com.na and send your item to: Ecoprojects CC, Maxwell Street, Nr 1 Maxwell Park, 10023 Windhoek, Namibia.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Ecoprojects CC, Maxwell Street, Nr 1 Maxwell Park, 10023, Windhoek, Namibia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping a high-cost item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.